F.A.Q

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Can I get tickets to Mad Cool 2017?

Yes, 3 day tickets, 1 day tickets and VIP 1 day tickets are already available on our website and also on Festicket.

How can I get my bracelet?

If you make the payment on-line through our website you will receive your bracelet directly at the address you provide with an extra 5 Euros charge. If you buy it via Festicket you should print your tickets and bring it to the entrance of the festival. Once there we will handle your bracelet with no extra charge.

In case I buy tickets through your website, when will I receive my bracelet?

The shipping will begin in May 2017.

What are the benefits of VIP entry?

FRONT STAGE AREA access, VIP area access, exclusive bar and restaurant service, access to the site by lane exclusive entrance, welcome Pack, information phone exclusively for VIP clients, VIP Parking…

Are minors allowed in Mad Cool?

Yes, but until 16 years they have to be accompanied by an adult.

Minors pay entrance?

Until 8 years old they can get for free.

Is there any camping or accommodation on Mad Cool?

No, but quite soon we’ll provide you with information on recommended accommodations in the city of Madrid.

Is the festival far from the city?

No, you can get from Madrid city center to the festival in about 15 minutes by public transport (both Metro or bus).