Yes, you will be able to purchase your ticket at Fnac stores.
It is valid for three days, but they have to be consecutive (8, 9 and 10 or 9, 10 and 11).
A maximum of 6 tickets can be bought with each purchase. All bracelets under the same purchase will only be sent to one address.
Yes, tickets are not name bound.
No. You can purchase your 4-day Mad Cool pass, which means you will be able to access the site of the festival every day. Alternatively, you can also buy a day-pass, which will grant you access to the site for one of the four days.
Access to the VIP area, which offers a privileged view of the main stage from an elevated terrace. A relaxation area with reduced-price premium bars and restaurants. Access to the site through an exclusive entrance and VIP parking. Personalised attention throughout the festival. A Welcome Pack filled with merchandise, exclusively designed for VIP clients.
Yes, as long as you have purchased it online (via our website, Ticketmaster or Festicket), bracelets will be sent to your home with the purchase of any ticket. Shipping bracelets to international buyers, or national buyers outside of the peninsula will have a 5€ supplement on top of the price of each ticket.
To all countries except for Syria, Iraq, Iran, Afghanistan, Cuba, Venezuela, North Korea, Sub-Saharan Africa and Russia.
We will start shipping in a few months. All buyers will be informed of the day we start shipping bracelets.
It is not compulsory, but it is recommended to bring them with you in order to rapidly solve any possible issues.
No. Any person with a visibly damaged bracelet will be denied entry to the festival. The bracelet will no longer be valid if it has been removed.
If you are over 16 you will be able to enter the site without having to be accompanied. But if you are between 16 and 17, you will be required to register your bracelet online once you receive it at home.
You can still enter, but you will have to be accompanied by an adult. Also, either a parent or legal guardian will be required to complete the online registration of your bracelet.
Entrance is free for children under the age of 8 (always accompanied).
No, there is no camping area at the festival, but we will soon be disclosing information of recommended accommodation options in the city of Madrid.
There will be a space with lockers where you will be able to deposit your bags and jackets, but suitcases and large pieces of luggage will not be accepted.
Yes, all seven stages at Mad Cool Festival have been equipped with a dedicated area with seats and a wheelchair ramp, so that attendees with mobility problems can be at ease.
It is a membership card that provides users with special offers, discounts and surprises for every edition of the festival.
We currently don’t have any special offers for you to get your Mad Cool card. But stay tuned to our social media.