Official selling points where you can physically go and buy your ticket are FNAC, Halcon Viajes and Carrefour. The Mad Cool Pack is only available at FNAC.
Beware of any other ticket selling points as these might be fake and you will not be granted entry to the festival.
All of the official online selling platforms (Website, festicket and Ticketmaster) as well as the Pack FNAC include wristband delivery.
International deliveries and any other deliveries outside of the peninsula will have a 5€ supplement fee per ticket.
Children below 8 years old can access the festival free of charge as long as their father, mother or legal guardian accompanies them. Any children in between 8 and 15 years old, will need to purchase a ticket and must be accompanied by their mother, father or legal guardian. Any visitors aged 16 and 17, must buy a ticket and can access the Festival by themselves.
We remind all under age visitors that purchase and consumption of alcohol is strictly prohibited.
There is not camping area at the festival. We will share with you accommodation options and information shortly.
There will be a designated area for backpacks and jackets but large suitcases or luggage will not be allowed.
It is a promotional card that allows you to enjoy discounts, promotions and surprises during all festival editions. For more information, please log in to www.madcoolfestival.es/en/members
If you have any other question or doubts that are not answered above, please do not hesitate contacting the organisers at firstname.lastname@example.org