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FAQs

What are the official sales channels to purchase tickets?

MAD COOL TICKETS (https://madcooltickets.com) 


Can I buy a ticket and let someone else use it?

Yes, tickets are not personalized. However, please note that reselling tickets is illegal in Spain under certain circumstances as stated in our Terms and Conditions of Ticket Sales and Access, which you must read before purchasing your ticket.


Are there tickets for just one artist or concert?

No. Mad Cool is a multi artist music festival, which means your ticket or pass gives you access to the venue and the full programme, not to the performance of one specific artist. You can buy a Mad Cool pass, which gives you access to the venue on all festival days, or purchase a one day ticket, which gives you access to the venue on one of the four days, whichever day interests you most.


How long does each artist perform?

Performance times will not differ significantly from their usual tour shows. The schedule and stage for each artist will be announced a few weeks before the festival. Keep in mind that this is a multi-artist event, so the advertised show times may be subject to changes due to live event conditions.